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Nursing Home Specialist - Urology

Employer
Bard UK Ltd
Location
South East
Salary
Closing date
27 Aug 2017

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NURSING HOME SPECIALIST

South East

C. R. Bard, Inc. (NYSE: BCR) is a leading multinational developer, manufacturer and marketer of innovative, life-enhancing medical technologies in the fields of vascular, urology, oncology and surgical specialty products, employing close to 14,000 people around the world. Founded more than 100 years ago, we pioneered many devices that are now the cornerstones of modern healthcare.

We expect the highest levels of quality, integrity, service, and innovation from our employees – on the job and in the communities in which we work and live. In return, we foster an environment where individuals are treated with fairness and respect, and feel valued, acknowledged and rewarded.

MISSION

To advance lives and the delivery of Healthcare by profitably developing, manufacturing and marketing value-driven products which meet the quality, integrity, service, and innovation expectations of our customers and patients while providing opportunities for our employees. As a result, we will optimize shareholder value and be a respected worldwide healthcare company.

PEOPLE DEAL

Advancing Lives and the Delivery of Health Care.

As an ambitious, entrepreneurial and growing business, Bard EMEA is the natural home for driven, ethical and accountable people that want to get noticed, make things happen and enjoy the rewards they truly deserve. Our people are independent and critical thinkers that thrive on the challenge of delivering sustainable growth and live by our values. At Bard EMEA, your commitment and hunger for results will enable you to achieve more, grow more and be more.

OUR PROMISES TO YOU

At Bard we want you to be entrepreneurial, enterprising & accountable – you’re trusted to run your own area and create your own solutions. We have a direct link between results and reward - great achievements merit great rewards. Expect a fast pace, change and growth - you’ll be busy, challenged and never bored! You can make a real impact and get noticed, we have a flat structure and accessible senior management.

SUMMARY OF POSITION WITH GENERAL RESPONSIBILITIES

A new and exciting opportunity for the position Nursing Home Specialist covering the South East (London, Surrey, Sussex, Kent, Essex, and Hertfordshire) within the Urology Division has arisen. 

ROLE

Working closely with the Urology Nursing Service Manager, Urology Territory Managers and the Nurse Specialists, the Nursing Home Specialist will work within the BMD Urology department calling on District Nurses and Care homes. This is a dual selling and clinical role, the Nursing Home Specialist will be required to sell the Bard portfolio of products, through our DAC, Script-easy, and offering a clinical service to conduct Appliance Use Reviews (AUR’s).  This will include the assessment and fitting of Sheaths and conducting catheter reviews with identified patients with consent of the Home and they will provide appropriate training and education where needed to patients and to NHS Staff and Care Agencies. They will also be required to complete all admin in line with company policy and Bard Nurse Standards.

Calling upon a well-established customer base, the role involves selling and supporting a complete range of Urology products into the Homecare sector. The product range includes the Comprehensive Care Foley Tray, Foley catheters, Drainage bags, Sheaths, Statlock/Loc-strap securement devices and Bladder Maintenance Solutions.

The customer profile includes Care Home Managers/Matrons, and District Nurses. The role includes one to one calls, training sessions on catheter care and Appropriate Sheath fitting and AURs with patients.

This role reports into the South East Sales Manager, Bard Urology.

As well as the above, duties will include:

  • To grow new patient registrations through the Script-easy home delivery service
  • To conduct AUR’s with consent
  • To sell the Bard urology homecare portfolio
  • To adhere to the companies mission, vision and vales at all times
  • To act in a fair and ethical way to reflect the Bard Medical position within the market place.
  • To increase profitable sales against set targets
  • To promote home delivery service in line with the company expectations
  • To visit customers in line with key performance indicators
  • To plan and organize territory in line with expectations
  • To find new business opportunities and act on them whilst working and liaising with Nursing Service Manager.
  • To report on market activity.
  • To report weekly activity, including new business opportunities, competitor activity and recent professional contact outcomes.
  • To be an ambassador for the company at all times
  • To develop robust relationships with key customers and understand their needs
  • To liaise with the Nursing Service Manager and other team members to ensure good communications and best practice is shared
  • To liaise with office personnel
  • To adhere to campaign strategy
  • To analyse new patient data
  • To understand the NHS structure and how each Hospital/CCG operates in line with continence care within their region
  • To be aware of clinical policies and procedures that may be relevant within each Trust
  • To record all relevant customer information
  • To feedback and handle any complaints via the complaints procedure
  • To attend company sales meetings as necessary
  • To attend exhibitions as necessary
  • To work to all company procedures
  • To maintain company equipment
  • To undertake delegated roles as required
  • To support clinical teams using COBWEB

QUALIFICATIONS REQUIRED

EDUCATION & EXPERIENCE

  • Can demonstrate a successful track record of at least two years of selling into the NHS, ideally also with new products
  • Hardworking, positive, enthusiastic and demonstrate a successful record in medical sales which will include the implementation of new product lines, hospital-wide implementations and ability to manage accounts at varying stages of development
  • Able to demonstrate the ability to drive for new business whilst maintaining excellent customer relations within established accounts
  • Able to demonstrate effective territory and time management skills to efficiently manage administrative and customer facing responsibilities
  • Demonstrate the ability to form lasting customer relationships across a broad section of healthcare professionals and their management and recognise their level of influence as a decision maker
  • Be IT literate and able to demonstrate effective use of web based business tools provided to ensure success
  • Provide accurate territory reports to include robust forecasting and progression of sales opportunities using CRM systems and Excel tools
  • To be a qualified NMC registered Nurse
  • A Real passion, knowledge and experience of urinary continence management and urology products and services
  • Maintain confidentiality and ethical values
  • present work based details to line manager
  • Membership of professional continence organisations such as ACA, BAUN and RCN would be advantageous

PROFILE

Has a global perspective

Takes broad view when approaching issues using a global lens.  Understands implications of decisions on people and markets.

Possesses a strategic mindset

Sees ahead to future possibilities and translates them into breakthrough strategies

Drives results & accountability

Consistently achieves results, even under tough circumstances.  Holds self and others accountable to meet commitments

Cultivates innovation

Creates new & better ways for the organization to be successful

Optimizes diverse talent

Hires & develops diverse talent to meet personal career goals & organizational goals by recognizing the value that different perspectives & cultures bring

Maintains customer focus

Builds strong internal & external customer relationships & delivers customer-centric solutions.  Pays attention to, adapts & is responsive to customer needs.

Manages complexity

Makes sense of complex, high quality & sometimes contradictory information to effectively solve problems

Drives engagement

Creates a climate where people are motivated to do their best to help the organization achieve its objectives

Is authentic

Viewed as open, honest & truthful, saying what needs to be said.  Is self-aware, balanced & fair.  Is trusted & trustworthy.

Works collaboratively

Builds partnerships, works collaboratively, and effectively engages cross functionally with others to meet shared objectives

Maintains functional competence

Demonstrates appropriate job knowledge & required skills for position & function.  Applies knowledge & skill appropriately toward the accomplishment of objectives.

Job Role: Nursing Home Specialist, Urology

Geographical Remit: South East - London, Surrey, Sussex, Kent, Essex, and Hertfordshire

Reports To: South East Sales Manager, Bard Urology

Reviewed By: Human Resources

To apply for this role, visit our Bard Career website by clicking on the following link: Click here

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