Case Manager - Patient Safety & Quality

Noble’s Hospital - Isle of Man

Part time (30 hours) | £34,944 to £45,937 Pro Rata Per Annum | Band 7

Do you want to be part of our ambition to become the best small Island healthcare system?

We are looking for a passionate and driven Case Manager - Patient Safety & Quality to take up this senior post based at Noble's Hospital in the Isle of Man.

About the post

This role is key to ensuring robust patient safety and quality processes are in place, to facilitate improved standards of care for patients and their families on the Island.

You will be responsible for the day to day management of investigating and processing complaints claims, inquests, and incidents, providing support and advice to senior clinicians, managers and regularly liaise with advocates and the Coroner’s office. 

You will lead on investigation of serious untoward incidents; this will include the coordination of appropriate clinicians and managers and organising serious untoward panel meetings. It will also include coordinating the production of root cause analysis repots with clear lessons learned and improvement actions identified using template documents. You will also provide expert clinical risk and clinical governance advice and training, in line with current legislation and best practice guidance.

Who are we looking for?

You must be an enthusiastic and motivated self-starter, capable of managing your own case load. We are looking for someone who will work in collaboration within our team and with senior staff across the hospital to benefit patient and staff.

You will need to be a registered healthcare professional with five years’ experience working at a ward senior level within a broad-base clinical background. For more information please see the attached job profile.

About the Island and our healthcare system                           

The Isle of Man Government’s ambition is to build a new model of health and social care that delivers truly effective health and social care strategies in a way which is innovative and responsive to community needs. This is an exciting opportunity where you could be a part of shaping the Islands’ future health services!

The Isle of Man is also a special place to live and work; those living on the Island, benefit from great lifestyle opportunities, open space, a safe environment, great education and a real sense of community. There are numerous events, clubs and societies in almost everything you can imagine.

A few more reasons why you should join us in the Isle of Man...

• Relaxed way of life, friendly people and low crime rates
• Attractive relocation package with advice and support on relocation
• Enjoy an outdoor lifestyle - walking, diving, sailing, mountain biking and great beaches
• Short commutes with no traffic jams!
• Low income tax rates, maximum rate is 20%
• Great environment to raise a family with high standards of pupil behaviour and an extensive range of extra-curricular activities
• Over 100 flights a week to London, Manchester, Dublin and regional airports

The Island’s healthcare is provided by a National Health Service based on that in the United Kingdom but is independently financed and administered within the Isle of Man.  Many of the changes brought about to the UK National Health Service, as a consequence of the extensive reorganisations of recent years have not been adopted in the Isle of Man. For more information about living and working on the Isle of Man, please visit www.locate.im

Relocation and Interview expenses

Interview expenses and a relocation package of up to £7,000 based on receipts is available for this role.  Housing Assistance is also available and this role also qualifies for a recruitment incentive of £3,000 which will be payable in the 1st, 13th, and 25th months of employment.

Who can I contact for more information?

More details of the duties of the post can be obtained from Sue Waddecar Head of Care Quality & Safety on telephone number 01624 650783 and via the below link to the advert.

How to apply:

For more information please see click here. The closing date for applications for this post is 23 December 2018.

Click the apply button to find out more and apply for the post.