Specialist Clinician in Hear & Treat (Clinical Advisor)

Bedford, Chelmsford and Norwich
04 Jun 2019
04 Aug 2019
Contract Type

Specialist Clinician in Hear & Treat (Clinical Advisor) 


Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us. 

Rated outstanding for caring by the Care Quality Commission (CQC), The East of England Ambulance Trust covers six counties - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. We cover 7,500 square miles and serve a population in excess of 5.8 million people.  With such a diverse geographical area, we cover busy cities, rural locations and seaside resorts and our services are tailored to meet the needs of each community’s differing medical and environmental needs. 

We offer a great working environment and a comprehensive employment package – which ranges from professional support to benefits for you and your family. 

In return for your skill, commitment and energy, we offer a full induction programme, continuing professional development, and the opportunity to work with a highly dedicated team across the east of England. 

You will also have the chance to shape the service: our frontline clinicians and other colleagues have unique insights about how we can improve the quality of our care and our working environment.  

We’ll support you if you want to be involved in research aimed at improving patient care and safety. 

You will also have the chance to help us develop new referral pathways or to work in new roles or for other NHS organisations. We work closely with our commissioners to ensure that innovative ideas developed by Trust staff are tested out. 

All this is underpinned by a dedicated quality improvement team to coordinate our efforts to support our frontline staff. 

The Trust is looking to appoint Specialist Clinicians in Hear and Treat (Clinical Advisors) to work in the Emergency Clinical Advice and Triage Centre (ECAT) in the Emergency Operations Centres in Bedford, Norwich and Chelmsford. 

The candidate will be an integral part of the evolution and establishment of a Regional ECAT that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. 


Main Responsibilities: 

  • To intercept lower acuity and clinically appropriate 999 calls 
  • Provide advice and arrange for safe and appropriate care pathways for patients 
  • Appropriately and safely reduce 999 ambulance demand and A&E admissions. 



The successful applicant must: 

  • Be a registered nurse / HCPC registered paramedic. 
  • Have excellent communication and listening skills  
  • Good keyboard skills 
  • Be able to work autonomously or as a member of a team 
  • Ability to effectively manage your time whilst under conflicting demands 


What we can offer you: 

  • Variety of contracts available for full or part time permanent staff, bank staff, secondments 
  • Flexible hours are available for part time staff working evenings, nights and weekends. 
  • Opportunity for rotational dual working for paramedics internal to EEAST operational A & E. 
  • NHS Discounts at a range of stores, travel etc  
  • NHS Pension plan 
  • Career Pathway Program 
  • Relocation Packages (Terms Apply)
  • Career pathways to a Band 7 Advanced Clinical Practitioner


How to Apply: 

Please apply via the apply button.

Or for an informal discussion regarding this post please contact: EOC Clinical Operations Manager Marc Stanbridge on: 

Mobile: 07979 801002 

Email: marc.stanbridge@eastamb.nhs.uk 


Position Type: Permanent, Bank, Secondment or dual 

Interview & Assessment: TBC 

Please note: Mandatory Training may not be held in your local area; however, mileage expenses are claimable through the trust.  


This post is subject to

Disclosure and Barring Service check at an enhanced level. This organisation has a policy on Recruiting People with Criminal Convictions which can be found attached to this advert. With effect from 1st January 2016 all new starters will be required to take responsibility for joining the DBS update service, at the point of e-DBS application, and bear the cost of annual subscription whilst employed by EEAST. 

All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details. 
All appointments will be subject to currently having a clean disciplinary record. 

Please be advised that a No Smoking Policy is in operation throughout the Trust.  
Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.  
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, gender, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability. 

If you have a disability and wish to send in an alternative format of the application form please contact the Recruitment Team on 01234 243200. 

The Trust reserves the right to close this vacancy before the advertised closing date if a large number of applications are received. If you would like to apply for this position then please keep this information in mind when preparing your submission. 

Similar jobs

Similar jobs