Band 7 - Matron UCR (Urgent Community Response) CSH Surrey The closing date is 30 June 2022 Job summary

Urgent Community Response Matron, North West Surrey Adult Services CSH Surrey Band7, 37.5hrs , 7 day service.

We are looking for enthusiastic and motivated nurses to join our highly regarded Rapid Response & urgent community response Service and can offer either full or part time hours.

Based in Woking, just of Jct 11 of the M25, we provide responsive community services to patients across the beautiful Thames and surrounding regions.

 

Main duties of the job  

 

Working in our Multi-Professional team you will provide advanced levels of nursing practice to assess, investigate, diagnose, treat and prescribe rehabilitation packages of care to support patients in their own environment and preventing unnecessary acute hospital admissions. Although expected to work autonomously you will not be alone, the team is supported by a clinical service manager and advanced clinical Practitioners and you will work alongside A&E consultants, GP’s Physiotherapists, Occupational Therapists, Community nursing and Social Care practitioners

• Have access and use of a car with ability to work across different locations

 

About us  

 

CSH Surrey are part of the NHS and are Surrey’s largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe ‘High Cost Allowance’ of 5%.

Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.

We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level.

Click the link in the box CSH Surrey - A great place to work and read everything you need to know about joining our unique organisation and click the iWantGreatCare link to read our patient feedback.

If you are a passionate, person-focused individual then apply to join CSH Surrey today.

 

Job description Job responsibilities  

 

Principal duties to include:

Clinical Practice

• To work autonomously, managing patient assessments within the specialty whilst working as part of the multidisciplinary team, delivering individualised and personalised direct patient care.
• Act as an advocate for patients within the team, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
• To be pivotal in encouraging and managing appropriate referrals, attending discharge planning meetings and representing service manager at discharge action groups
• Ensure that patients receive high quality clinical care and a good patient experience, having regard for their social circumstances, customs, religious beliefs and doctrines.
• Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
• Co-ordinate the provision of specialist services to patients, both within hospital and/or in the community setting, effectively liaising with multidisciplinary colleagues to include locality hubs.
• Direct, support, encourage and advise clinical, therapy and social care teams, by the provision of specialist knowledge and advice in the care of patients.
• Participate in the promotion of patient-centred care, and establish and maintain a supportive relationship with the patient and their family during the period of assessment, treatment and transfer of care.
• Support and enable patients and carers’ to make informed decisions relating to their treatment and management.
• Promote high quality clinical care, and assist in the development of the specialist service, through the use of evidence based practice, risk assessment and clinical standards.
• Provide professional and clinical leadership and expertise in the speciality and to act a as a resource for education and clinical expertise in the hospital and community settings.
• Demonstrate appropriate expert practice and highly specialist advice in the assessment, planning implementation and evaluation of patient care. This includes history taking, physical examination and the requesting of agreed diagnostic procedures/clinical investigations.
• Responsible for the correct administration of prescribed medication.
• Promote and deliver high standards of care at all times, which utilises research-based evidence, and is audited and improved accordingly.
• Act as a role model, demonstrating high standards of care and providing clinical leadership in the specialist areas.
• Establish, develop and maintain effective working relationship between clinicians, practitioners and managers within the specialty, across the Trust and (ASPH) Ashford & St Peter’s Foundation Trust.
• Actively participate in local, national and international networking to maintain and develop expert level of knowledge in the specialty.
• Provide a seamless, high quality service from referral through to assessment, diagnosis, treatment and review.
• Develop and evaluate assessment tools that will ensure an appropriate level of nursing intervention so that patients who present with the most complex needs receive the most appropriate specialist care.
• Work in conjunction with the Service Manager to lead a patient focused service.
• Act as a patient advocate when appropriate, respecting patient confidentiality and privacy with respect for diverse cultural backgrounds and requirements.
• To be designated to take charge of an area within the Rapid Response service in the absence of the person holding continuing responsibility.

Quality

• Facilitate a high quality, cost effective specialist service through monitoring and audit and other quality initiatives agreed by CSH Surrey.
• Lead on and participate in key developments relating to the specialty so that high quality patient focused services are promoted.
• Enhance the interface between staff, patients, community staff and visitors.
• Attend and participate in clinical rounds and multi-professional team meetings.
• Set, monitor and review standards of care on a regular basis and initiate corrective action plans.
• Identify and intervene where circumstances contribute to an unsafe environment for patients and staff. To bring instances to the attention of the Manager/Clinical Lead for Rapid Response.

Education

• Act as a facilitator/mentor/preceptor to student nurses and others.
• Assess own educational needs and take steps to keep up to date with clinical and nursing developments in line with requirements of the Nursing & Midwifery Council.
• Ensure that the learning environment and specialist training is appropriate for both pre and post registration learners and participate in the development of appropriate programmes
• Work closely with the Matrons and Practice Development Nurses within the department ensuring that relevant clinical based teaching programmes are in place for all staff
• Contribute to CSH Surrey’s clinical supervision programme for staff.
• Teach on relevant courses and training programmes provided by CSH Surrey. Lecture on external courses as required.
• Lead and participate in education and training programmes within the speciality service, and develop training packages as required.
• Co-ordinate the development and delivery of a patient focused education and information giving strategy within Rapid Response.
• Motivate, develop, support and identify training needs for department staff and work with the Practice Development Team to meet these.
• Participate in appraisals and the setting of objectives for junior staff in the Service to enable them to achieve optimal effectiveness and to understand their contribution to the Business Unit and to CSH Surrey.
• Ensure that appropriate written induction programmes are available and utilised for all new staff within the department.

Research and Development

• Promote and undertake nursing research and to publish the outcome, updating own knowledge to promote excellent in clinical practice.
• Utilise research findings in the delivery of specialist patient care, developing new ways of working and to disseminate relevant information to staff.
• Lead and contribute to audit and research within the specialty in collaboration with colleagues, developing action plans and disseminating information.
• To be familiar with current clinical research protocol issues and relevant treatment and procedures employed in the diagnosis and treatment within their speciality.

Management and Leadership

• Provide a leadership role model and demonstrate expert knowledge and high standards of clinical practice.
• Develop the role according to patients changing needs and research findings, within the resources available.
• Maintain accurate records of the clinical service and ensuring that confidentiality of information is adhered to.
• Organise own work and manage own caseload and practice, identifying and maintaining supportive networks for self and other staff members.
• Implement new initiatives where possible to run a cost effective, timely service.
• In conjunction with other multidisciplinary colleagues, provide monthly reports of case mix, work load and education activity.
• Provide cover for Service Manager as appropriate.
• Develop policies, protocols and clinical guidelines in support of the specialist service.
• Participate in the promotion of the specialty by publishing and presenting innovations and research findings locally and nationally.
• Provide specialist education to members of the clinical team, which facilitates learning and individual personal development.
• Implement and work within the Trust’s HR policies on all staffing matters.
• Work with the Manager and Human Resources Dept in the recruitment, selection and appointment and retention of staff.
• Adhere to Trust and departmental policies and procedures, ensuring that all staff do the same.
• In conjunction with the Manager and Team Leaders ensure optimised skill mix for any assigned area.
• Organise any relevant team meetings at an appropriate frequency, recording and circulating minutes of these.
• To ensure a good method of communication within the department at all times and to encourage the exchange and implementation of new ideas and evidence based practice.
• Assist the Manager and Team Leaders with planning for the service as an expert practitioner.
• Represent CSH Rapid Response & UCR as an expert practitioner in the speciality in external situations, eg. Conferences.

 

 

Person Specification Qualifications Essential

• RN / RMN on the NMC register / AHP BSC/1st degree (health related) or equivalent qualification/training and experience Your professional knowledge acquired at degree level will be supplemented by specialist training, experience and short courses to Masters level equivalent. Advanced Clinical Assessment Teaching/Mentorship courses

Desirable

• To have or be working towards a Masters degree in advanced clinical practice Understanding of current and evolving community and primary care services. Nurse prescriber/ willingness to undertake

Experience Essential

• Experience of working autonomously at an advanced level within relevant service (eg. Rapid response/ acute/emergency or urgent care) delivering effective patient focused care. Experience of working autonomously assessing diagnosing and treating patients. Proven evidence of advanced organisational/leadership skills and autonomous practice. Experience of audit, research & evidence based care. Experience of delivering change management both personally and as a facilitator

Desirable

• Community/primary care experience Teaching and assessing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. 

Employer details Employer name CSH Surrey

 

Address Woking Community Hospital

 

Heathside Road

 

Woking

 

Surrey

 

GU22 7HS